Terms of service
Terms of Service
These Terms of Service govern access to and purchases made through https://bellavynkids.com.
The website is operated by HEALING CO INC, trading as Bellavyn Kids.
By using the website or placing an order, customers agree to these Terms, subject to applicable consumer protection laws.
1. Business Information
Bellavyn Kids is operated by HEALING CO INC, a United States limited liability company.
Our online store serves customers in the United Kingdom and displays prices in pounds sterling (GBP).
2. Eligibility
Customers placing orders must be legally capable of entering into a binding contract.
Purchases on behalf of children must be made by a parent, guardian or other legally authorised adult.
3. Products and Descriptions
We aim to provide accurate product descriptions, prices, images, sizing information and availability details.
Minor variations in colour or appearance may occur because of lighting, photography or screen settings.
Such variations do not limit customers' statutory rights where goods are not as described or otherwise fail to meet applicable legal standards.
4. Orders and Contract Formation
Submitting an order constitutes an offer to purchase the selected products.
We may verify payment, product availability and order information before accepting an order.
An order confirmation acknowledges receipt of the order. The contract is formed when we communicate acceptance of the order.
If we cannot fulfil an accepted order, we will contact the customer and provide the remedies required by applicable law.
5. Prices and Payment
Prices are displayed in GBP (£).
Any delivery charges and applicable taxes payable through checkout will be disclosed before the customer completes the purchase.
Payment must be completed through the payment methods available at checkout.
Card transactions may appear under BELLAVYN KIDS STORE.
We reserve the right to correct obvious pricing errors before accepting an order.
6. Fulfilment and Delivery
Products are shipped directly from third-party fulfilment suppliers located in China.
Orders are generally processed within 1 to 2 working days.
The stated delivery period is 8 working days after dispatch.
Separate items may be shipped in different parcels.
Additional details are provided in our Shipping Policy.
7. Cancellation and Refunds
Customers may request refunds under our voluntary 30-day policy.
Eligible UK consumers also benefit from statutory cancellation rights, including the applicable 14-day cancellation period for distance purchases.
Bellavyn Kids does not require physical returns. Where a refund is approved, the customer may keep or safely dispose of the item.
Refunds are issued to the original payment method.
The full procedure is explained in our Return and Refund Policy.
8. Consumer Rights
Nothing in these Terms excludes, restricts or modifies any consumer rights that cannot lawfully be excluded.
This includes applicable rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
9. Website Use
Customers must not use the website for unlawful activities, fraudulent transactions, unauthorised access or conduct that interferes with website security.
We may restrict access where reasonably necessary to prevent misuse, subject to applicable law.
10. Intellectual Property
Website text, graphics, branding and other original materials are protected by applicable intellectual property laws.
Customers may use website content for personal, non-commercial purposes.
No provision transfers ownership of intellectual property to customers.
11. Third-Party Services
Our website may rely on third-party providers, including Shopify, payment processors and delivery partners.
Third-party services may have their own terms and privacy policies.
We remain responsible for our obligations to consumers under applicable law.
12. Liability
We do not exclude or limit liability where doing so would be unlawful.
Nothing in these Terms excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot legally be excluded.
Customers retain their statutory remedies for goods that are faulty, misdescribed or otherwise non-compliant.
13. Governing Law and Disputes
Subject to mandatory consumer protection rules, these Terms are governed by the laws of the State of Colorado, United States.
This provision does not deprive consumers habitually resident in the United Kingdom of mandatory protections available under applicable UK law.
Nothing in these Terms removes a consumer's right to bring proceedings before a court having jurisdiction under applicable law.
Customers are encouraged to contact our support team first so that complaints can be investigated and resolved.
14. Changes to These Terms
We may amend these Terms when reasonably necessary to reflect operational, technical or legal changes.
Changes will not retrospectively remove rights arising under contracts already concluded.
15. Contact Information
Brand: Bellavyn Kids
Legal entity: HEALING CO INC
EIN: 26-2862618
Website: https://bellavynkids.com
Email: kidshelp@support.com
Telephone: +1 (210) 898-8884
Business address: 11th Floor, Ten Grand Street, Brooklyn, NY 11249, United States